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A user experience agency with a twist

Replaces expensive and traditional user experience agencies for flat packages with transparent pricing, and get your work done by UX specialists.

  • Packaged pricing
  • Custom designs
  • Fast turnarounds
  • UX specialists
cct
Iwm
Kinohimitsu
Mtc
Supermom
Tripkipedia

Everyone deserves
quality user experience

We’ve been running an award-winning agency almost a decade, and throughout that time, we have occasionally receive enquiries from small businesses that want to expand through user experience but lack the funding.

We believe everyone deserves quality user experience so we wanted to do something about it. Meet UXE, a modern-day UX agency.

  • Won Singapore Good Design 2022 in the category of ‘Experience Design’
  • Won SME 500 Singapore 2022
  • Certified management consultant with TÜV SÜD
  • Media featured in Channel NewsAsia and Lianhe Zaobao
Unclear on UX?
Download
our guide to UX

Our UX services

Achieve quality user experience with our flat UX packages with transparent pricing.

 

Prices are in Singapore Dollars (SGD) and exclude applicable GST.

 

Singapore Government grant available

UX testing

Evaluate your online user experience through 5 remote moderated usability testing sessions.

S$7,000

Approach and deliverables

  • Discovery workshop. A virtual 1-hour workshop to gather information, and create consensus for project milestones and plans. 
  • Recruitment brief. A set of instructions for the recruitment of participants. UXE will contact and schedule usability testing sessions based on your warm list of participants. 
  • Test plan. A preplanned set of questions and tasks with instructions for participants to complete in the session. 
  • Usability testing. One-on-one remote moderated usability testing sessions with 5 users where they complete tasks based on created test plan to identify online UX issues. Each session is 45-min long. 
  • Usability testing report. A detailed and organized analysis of the information collected through UX testing and areas for improvements.
  • Sessions in the English language
  • Two rounds of revision

Add-on

  • Additional session + S$200 per session 
UX interviews

Start innovation right with valuable qualitative user insights from 5 remote user interviews

S$7,000

Approach and deliverables

  • Discovery workshop. A virtual 1-hour workshop to gather information, and create consensus for project milestones and plans. 
  • Recruitment brief. A set of instructions for the recruitment of participants. UXE will contact and schedule interviews based on your warm list of participants. 
  • Discussion guide. A preplanned set of questions and topics to discuss with participants during the user interviews. 
  • In-depth interviews. One-on-one virtual interviews with 5 users where we ask a series of questions based on created discussion guide to gathering insights. Each session is an hour long. 
  • Research analysis report. A detailed and organized analysis of the information collected through user interviews and interpreted key insights. 
  • Research audio recordings
  • Interviews in the English language
  • Two rounds of revision

Add-on

  • Audio transcriptions (in English) + S$300 per interview
  • Additional interview + S$200 per interview
  • User recruitment + S$700 per participant
SaaS UX
Design and prototype software/SaaS in 4 days through remote Design Sprint.
S$20,000
Approach and deliverables
  • Day 1: Understand. A structured discussion to achieve clarity and focus on the problem to solve, as well as goals, and success metrics.
  • Day 2: Sketch and decide. Generate and share a broad range of ideas for consideration. After which, a consensus on a single idea will be reached through decision-making exercises.
  • Day 3: Prototype. UXE will work to create a clickable prototype of the chosen concept that is just real enough to test and get the feedback needed.
  • Day 4: Test and Iterate. One-on-one remote interviews with 5 users where we present the prototype as if it is a real new product/feature, and gather their feedback on what they think and how they navigate through the concept. Each session is 45-min long.
Web app UX
Design and prototype web app in 4 days through remote Design Sprint.
S$20,000
Approach and deliverables
  • Day 1: Understand. A structured discussion to achieve clarity and focus on the problem to solve, as well as goals, and success metrics.
  • Day 2: Sketch and decide. Generate and share a broad range of ideas for consideration. After which, a consensus on a single idea will be reached through decision-making exercises.
  • Day 3: Prototype. UXE will work to create a clickable prototype of the chosen concept that is just real enough to test and get the feedback needed.
  • Day 4: Test and Iterate. One-on-one remote interviews with 5 users where we present the prototype as if it is a real new product/feature, and gather their feedback on what they think and how they navigate through the concept. Each session is 45-min long.
Mobile app UX
Design and prototype mobile app in 4 days through remote Design Sprint.
S$20,000
Approach and deliverables
  • Day 1: Understand. A structured discussion to achieve clarity and focus on the problem to solve, as well as goals, and success metrics.
  • Day 2: Sketch and decide. Generate and share a broad range of ideas for consideration. After which, a consensus on a single idea will be reached through decision-making exercises.
  • Day 3: Prototype. UXE will work to create a clickable prototype of the chosen concept that is just real enough to test and get the feedback needed.
  • Day 4: Test and Iterate. One-on-one remote interviews with 5 users where we present the prototype as if it is a real new product/feature, and gather their feedback on what they think and how they navigate through the concept. Each session is 45-min long.
E-Commerce UX

Design conversion-focused and user experience optimized 7 key pages of e-commerce

S$7,000

Key pages of e-commerce 

  • Homepage
  • Product list page
  • Product page
  • Cart page
  • Checkout page
  • Thank you page
  • Profile page

Approach and deliverables

  • Design workshop. A virtual 2-hour workshop to confirm the 7 key pages of e-commerce to focus on, generate as many design concepts as possible, and decide on the best design solution as a team.
  • UX wireframes. First-draft grayscale designs of the e-commerce to show user flow, layout, and content ideas. 
  • UI mockups. High-fidelity designs that present the actual look and style of the e-commerce except interactivity. 
  • Clickable prototype. An interactive version of the e-commerce design and for delivering designs to developers.
  • Two rounds of revision
  • Mobile responsive
Website UX
Design user experience optimized 5-page informative website that are easy to access, understand and use.
S$7,000
Approach and deliverables
  • UX strategy.
  • UX wireframes. First-draft grayscale designs of the website to show user flow, layout and content ideas.
  • Content strategy. Content strategy and framework to guide website copywriting development that addresses user information needs.
  • UI mockups. High-fidelity designs that present the actual look and style of the website except interactivity.
  • Clickable prototype. An interactive version of the website design and for delivering designs to developers.
  • Two rounds of revision
  • Mobile responsive
Add-on
  • Website copywriting (Contact to enquire)
How it works
1

Talk to our
UX expert

A 30-min consultation with
our friendly UX expert to
understand your business
and UX needs.

2
Sign up for a
UX package

Our UX expert will point you
to the right package that
meets your business and UX
needs.

3

Kickstart your
UX project

Our team of UX experts will
work on achieving quality
user experience for your
business.

Our work
Check out some of the latest UX works we did for our clients.
Our testimonials
What our customers are saying

Within a week, UX Experts prototyped the application that we plan to develop. The entire process was organised & well executed (from facilitation, ideation to prototyping). They did a fantastic job at putting together our ideas & helping us visualize them. They are a great team to work with!

Sankeshwari Deo
Sankeshwari Deo Autodesk

We would love to convey our thankfulness in all the time and support that UX Experts have kindly provided. The workshops have been really interesting and fun, and we are glad to see the ecommerce coming to fruition! It has been a pleasure working with UX Experts!

Kulaa
Kulaa Kinohimitsu

I had the privilege to work with UX Experts on a 2-week design sprint project for one of our investees/subsidiary. The deliverables, professionalism and responsiveness were exemplary, second to no other UXUI design consultancy firms I have previously engaged. I would highly recommend them to all companies looking for nimble and timely delivery of interim and long-term projects.

Minyi Ang
Minyi Ang REAPRA

It was a great collaboration with UX Experts. They were flexible with the adjustments and provided great suggestions on how the UXUI should be. We will definitely get back to UX Experts for future projects.

Loc
Loc i-Finance Leasing
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